Vicissitude Support
Help with accounts, bottle purchases, journeys, and app use.
Getting Help
If you need help with Vicissitude, contact us at vicissitudesupport@agentmail.to.
Accounts
Use the same username and password you created in Vicissitude to sign in. Your bottle history is tied to your account.
Monthly Bottle Purchase
Vicissitude allows one bottle purchase per account per calendar month. Purchases are completed through Apple In-App Purchase.
Bottle Journeys
After purchase, write a message, seal the bottle, choose a launch area, and throw it. Journeys are influenced by real ocean-current data and simulated hazards and conditions. A bottle may continue drifting, wash ashore, be found, be opened, be thrown back unopened, be lost at sea, destroyed, or buried on the beach.
Replies
If another user opens your bottle, they may send one reply. Once a bottle is opened, that bottle's journey permanently ends.
Purchase Problems
If an Apple purchase completes but your bottle does not become available, close and reopen Vicissitude, confirm you are signed into the same Vicissitude account, and contact support if the issue continues.
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